AAN Hero

A Global Corporate Brand’s Authorized Hero MotoCorp Dealership

With a vision to be the “Future of Mobility” Dr. Pawan Munjal led by his team rolled out first motorcycle “CD 100” in the year 1985 and within a span of two years later; produced 1,00,000 Motorcycle units in India. Since then, it has now spreaded its wings across the global to more than 40 countries across Asia, Africa, and South & Central America. With finest talent, and innovation beings its core philosophy; it is at the forefront in design and in development of technologically advanced motorcycles and scooters for their esteemed end users across the globe. Since 2001, it has become the world’s largest two-wheeler manufacturer in terms of unit volume sales and has a dominant market share in India and overseas.

Today with more than 700 engineers with robust R&D from across the world, are constantly dedicated in providing better than the best mobility solutions for customers. Hero MotoCorp today has several iconic, successful and new generation models in India such as Splendor, Passion Pro, HF Deluxe, Glamour, Pleasure, Maestro Edge, Destini and Xtreme 160R.

AAN Hero –
“Hum Mein Hai Hero- Hero’s Vroom Vroom!”

With an intent to turn our customers into our “Advisors for Life”,Aan Hero (Hero MotoCorp Authorized Dealership) was born to cater the customers’ needs and their aspirations of mobility, which is technologically superior with elegant styling and quality that is unmatched. Raichura family join hands with world’s largest two-wheeler manufacturing company in the year 2007. Aan Hero, thereafter did not look back and soon became a prominent name especially in the city of Rajkot. In all these years, we have been able to establish three 3S dealerships in Rajkot and 4 network outlets in the part of Saurashtra region and we proudly say that we have served more than 1.5 lacs customers. But most satisfying is that under the guidance of Hero MotoCorp, we have become the preferred purchase point for Hero Vehicles in the region.

Next Practices For Business Excellence

Being a customer centric business, we have centralized Call Centre department to cater all kinds of needs of our valuable customers through Sales, Auto Insurance and Service Feedback. This exercise is religiously monitored by General Manager periodically.

As a part of customer relationship management, through a dedicated mechanism, we wish our valuable customers on their birthdays and anniversary only to make our customer perceive a warm relationship with our Aan family.

As a part of continuous improvement exercise and to achieve efficiency; our Kaizen Group members meet periodically and implement solutions which boost customer satisfaction and business performance.

To turn our customers into advisors for life, we have adopted a mechanism of Instant Feedback in Sales & Service. Additionally, to capture the essence of customer feedback and their queries, periodic Customer Meets are held at the dealership.

To carve a “Unique Purchasing Experience”, a dedicated “Pandit” is devoted to perform pooja rituals at the time of customer vehicle deliveries especially in days of holy festivals.

Through predelivery inspections, customers are educated on the product safety guidelines so that that they enjoy the pleasure of vehicle purchase.

As a part of customer guest experience, we ensure all our basic amenities on housekeeping, restrooms, drinking water facilities, tea-coffee serves are in up to date condition.

For customer convenience and ease, we encourage practices of pickup of vehicles (running & non-running) to service centre as a part of reflection of being customer centric.

Balancing People Care & Business Priorities

  • Managerial Development Programs (MDP) for Top Management on Leadership & Management.
  • Individual Training & Development programs through E-platform from business partnership model (Technical & Softskills based), On the Job trainings, Periodic Motivational Videos, Scenario Buildings, Webinars and through other social media platforms.
  • Lucrative Incentives schemes for workforce and their timely payments.
  • Employee Loan Assistance to cater employee specific needs
  • Employee engagement through cultural development by encouraging open door policy, periodic meetings, performance appraisals, stay interviews etc.
  • Employee Loan Assistance to cater employee specific needs
  • Employee Motivational activities like cake cutting on respective employee birthday by departmental heads, monthly performance excellences awards, traditional outfits on festivals that reflect individual personalities.
  • Specific theme-based game activities on festivals to mark the true spirit like Women’s Day, Friendship Day, World Environment Day, Janmashtami, Raksha Bandhan, Christmas etc.
  • Specialized Covid-19 Insurance & Generalized Medical Insurance for each employee,

Our Signature Awards

1. RED DIAMOND by Hero Corporate Service Limited
2. Certificate of Excellence for Outstanding Performance ICICI Lombard
3. Acknowledgment of Celebrating 10-year Association with ICICI Lombard
4. Award of Excellence by Hero Corporate for Excellent Renewal
5. Trophy by Fullerton India to Aan Automobiles for the invaluable contribution and continued support to their Two-Wheeler Finance business
6. THE PURPLE CLUBE by Fullerton India

Business Partnership Model – Our Esteemed Customers

“Anything less than perfection is a crime”

is the living tag line of Managing Director of Aan Group of Companies, Mr. Shyam Raichura”, who has sensitized himself being customer centric and work with his team to keep tagline alive and kicking. Under his leadership, Aan Hero has earned a reputation of carrying out business ethically. This has resulted into constructive feedback from our esteemed customers that led to our continuous improvement which resulted ultimately into customer delight. We feel pride to enlist just a few awardsthat we bagged only due to our esteemed customers such as:

For Best CRM Process by
Gujarat MCC meet 19-20
Exceptional Performance by
Hero Service MCC Mett
Significant Performance & Outstanding achievement in Two-wheeler business
FY 2014-2015 and 2017-2018
No-2 in Auto Insurance Renewal Policies Gujarat FY 2010-2011 & 2014-2015 by
Hero Corporate Service Limited
Award of Excellence for
Outstanding Performance & Dedication Year 2013
For Outstanding Performance in
Hero Honda Top of 2nd Half Contest FY 2009-2010

Find AAN Hero Dealership Delight At:

Main Dealership at Rajkot

New Era Building, Opposite Dmart,
Kuvadva Road Rajkot-360003

Contact No: +91 92899 22613

Extended Outlet – 1

Plot No. 3, Subhashnagar Society,
Opp. Kedarnath Society, Nr. Nanda Hall,
Kothariya Main Rd, Rajkot.

Contact No: +91 92899 22613

Extended Outlet – 2

Godown No. A1, Bedi Marketing Yard,
Morbi Road, Bedi Dist. Rajkot.

Contact No: +91 92899 22613

Extended Outlet – 3

Near Madhapar Circle,
Opp. Siddhi Vinayak Honda, Rajkot.

Contact No: +91 92899 22613

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